Subprocessors

These are the third-party vendors LiveKid uses that process personal data on our behalf, what data each of them receives, where it is stored, and the data processing agreement (DPA) in place.

31 vendors · Last updated 2026-10-29 08:55 UTC · 401a66c

Product
Market

Product & infrastructure

Cloudflare

Website security and performance platform: CDN, DDoS protection and traffic optimisation.

Used in: LiveKid, Przedszkolowo

Children

  • Name and surname
  • National ID number (PESEL)
  • Date and place of birth
  • Images
  • Address
  • Gender
  • Caretakers
  • Other information about the child

Parents & guardians

  • Name and surname
  • Phone number
  • Email
  • National ID number (PESEL)
  • Images
  • Address
  • ID document number
  • Relationship to the child

Institutions

  • Payment and transaction data (incl. IBAN)
Data location
Not specified
Markets
Spain, Poland, Mexico, Germany
DPA
Signed — view

DataDog

Application monitoring and analytics platform used to track system performance and detect technical issues.

Used in: LiveKid

Children

  • Name and surname
  • National ID number (PESEL)
  • Date and place of birth
  • Images
  • Address
  • Gender
  • Caretakers
  • Other information about the child

Parents & guardians

  • Name and surname
  • Phone number
  • Email
  • National ID number (PESEL)
  • Images
  • ID document number
  • Relationship to the child
  • Address
Data location
EU
Markets
Spain, Poland, Mexico, Germany
DPA
Signed — view

Fakturownia

Invoicing.

Used in: LiveKid

Institutions

  • Company and invoice data
Data location
EU
Markets
Poland
DPA
Signed — view

Google Cloud Platform

Cloud services from Google used for computing, data storage, databases and AI.

Used in: LiveKid, Dinantia

Children

  • Name and surname
  • National ID number (PESEL)
  • Date and place of birth
  • Images
  • Address
  • Gender
  • Caretakers
  • Other information about the child

Parents & guardians

  • Name and surname
  • Phone number
  • Email
  • National ID number (PESEL)
  • Images
  • Address
  • ID document number
  • Relationship to the child

Institutions

  • Payment and transaction data (incl. IBAN)
  • General contact details
  • Company and invoice data
Data location
EU, USA, Mexico
Markets
Spain, Poland, Mexico, Germany
DPA
Signed — view

Jira (Atlassian)

Project and task management tool used by our teams to organise and track work.

Used in: LiveKid, Przedszkolowo

Children

  • Name and surname
  • National ID number (PESEL)
  • Date and place of birth
  • Images
  • Address
  • Gender
  • Caretakers

Parents & guardians

  • Name and surname
  • Phone number
  • Email
  • National ID number (PESEL)
  • Images
  • ID document number
  • Relationship to the child

Institutions

  • Payment and transaction data (incl. IBAN)

Institution staff

  • Name and surname
  • Image
Data location
EU
Markets
Poland, Spain, Mexico, Germany
DPA
Signed — view

Mailgun

Transactional email delivery service, including send-time optimisation and email address validation.

Used in: LiveKid, Obiado

Children

  • Name and surname
  • Date and place of birth
  • Address
  • Gender
  • Caretakers
  • National ID number (PESEL)
  • Images

Parents & guardians

  • Name and surname
  • Email
  • Phone number

Institutions

  • Payment and transaction data (incl. IBAN)
Data location
EU
Markets
Spain, Poland, Mexico, Germany
DPA
Signed — view

Mailgun (LiveKid)

Delivery of LiveKid application emails.

Used in: LiveKid

Parents & guardians

  • Name and surname
  • Email
Data location
EU
Markets
All markets
DPA
Signed — view

SMSAPI

SMS gateway used to send and receive text messages to and from users.

Used in: LiveKid

No personal data in these categories.

Data location
EU
Markets
Poland
DPA
Signed — view

Stripe

Online payment platform for processing card payments, bank transfers and other payment methods.

Used in: LiveKid

Institutions

  • Payment and transaction data (incl. IBAN)
  • Company and invoice data
Data location
EU
Markets
Mexico
DPA
Signed — view

Tpay

Polish online payment gateway used in LiveKid to accept payments from parents and institutions (bank transfers, BLIK, cards).

Used in: LiveKid

Institutions

  • Payment and transaction data (incl. IBAN)
  • Company and invoice data
Data location
EU
Markets
Poland
DPA
—

Wortice

Compliance with the Spanish Veri*Factu e-invoicing regulation.

Used in: LiveKid

Parents & guardians

  • Bank account number
  • Name and surname
  • Address

Institutions

  • Payment and transaction data (incl. IBAN)
  • Company and invoice data
Data location
EU
Markets
Spain
DPA
—

Office & operations

eSignatures

Electronic signature platform for signing contracts online quickly, securely and in compliance with regulations.

Used in: LiveKid, Obiado

Institutions

  • Company and invoice data
  • General contact details

Institution staff

  • Name and surname
Data location
EU
Markets
All markets
DPA
Signed — view

Furgonetka

Shipping platform connecting us with courier companies.

Used in: LiveKid, Obiado

Institution staff

  • Company details
  • Name and surname
  • Institution
  • Contact information
Data location
EU
Markets
Poland
DPA
—

Google Workspace

Collaboration and productivity suite (Gmail, Google Drive, Docs, Sheets, Slides and more).

Used in: LiveKid, Obiado, Przedszkolowo, Dinantia

Children

  • Name and surname
  • National ID number (PESEL)
  • Date and place of birth
  • Address
  • Gender
  • Caretakers
  • Other information about the child
  • Images

Parents & guardians

  • Name and surname
  • Phone number
  • Email
  • Address
  • ID document number
  • Relationship to the child
  • Images
  • National ID number (PESEL)

Institutions

  • Payment and transaction data (incl. IBAN)

Institution staff

  • Company details
  • Name and surname
  • Institution
  • Contact information
  • Activity history in the app
  • Correspondence
  • Image
  • Consent to use of image
Data location
EU
Markets
Poland, Spain, Mexico, Germany
DPA
Signed — view

Sales & customer support

Aircall

Cloud phone platform used by our sales and customer success team in Mexico, integrated with the CRM and including call recording.

Used in: LiveKid

Institutions

  • General contact details

Institution staff

  • Company details
  • Name and surname
Data location
USA
Markets
All markets
DPA
Signed — view

Crisp

Customer support platform: website chat, email and integrations with other tools.

Used in: LiveKid, Dinantia

Children

  • Name and surname

Parents & guardians

  • Name and surname
  • Phone number
  • Email

Institutions

  • General contact details
  • Company and invoice data
  • Payment and transaction data (incl. IBAN)
  • Signed contracts

Institution staff

  • Name and surname
  • Image
  • Correspondence
Data location
EU
Markets
All markets
DPA
Signed — view

Deepgram

AI speech-to-text service used to transcribe sales and customer support calls.

Used in: LiveKid

Institutions

  • General contact details

Institution staff

  • Name and surname
  • Institution
Data location
USA
Markets
All markets
DPA
—

Pipedrive (Mexico)

CRM used by our sales team in Mexico to manage leads, deals and the sales pipeline.

Used in: LiveKid

Children

  • Name and surname
  • National ID number (PESEL)

Parents & guardians

  • Name and surname
  • Phone number
  • Email

Institutions

  • Company and invoice data
  • General contact details
  • Signed contracts
  • Payment and transaction data (incl. IBAN)

Institution staff

  • Name and surname
  • Institution
  • Contact information
  • Correspondence
Data location
EU
Markets
All markets
DPA
Signed — view

Pipedrive (Poland)

CRM used by our sales team in Poland to manage leads, deals and the sales pipeline.

Used in: LiveKid

Children

  • Name and surname
  • National ID number (PESEL)

Parents & guardians

  • Name and surname
  • Email
  • Phone number

Institutions

  • Company and invoice data
  • General contact details
  • Signed contracts
  • Payment and transaction data (incl. IBAN)

Institution staff

  • Name and surname
  • Institution
  • Contact information
  • Correspondence
Data location
EU
Markets
All markets
DPA
Signed — view

Pipedrive (Spain)

CRM used by our sales team in Spain to manage leads, deals and the sales pipeline.

Used in: LiveKid

Children

  • Name and surname
  • National ID number (PESEL)

Parents & guardians

  • Name and surname
  • Phone number
  • Email

Institutions

  • Company and invoice data
  • General contact details
  • Signed contracts
  • Payment and transaction data (incl. IBAN)

Institution staff

  • Name and surname
  • Institution
  • Contact information
  • Correspondence
Data location
EU
Markets
All markets
DPA
Signed — view

Thulium

Contact centre system that brings phone, email, chat and Messenger conversations with customers into one place.

Used in: LiveKid

Parents & guardians

  • Name and surname
  • Phone number

Institutions

  • General contact details

Institution staff

  • Name and surname
  • Institution
  • Contact information
Data location
EU
Markets
All markets
DPA
Signed — view

Zoho

Business software suite used for CRM, accounting and related business operations.

Used in: LiveKid

Institutions

  • General contact details
  • Company and invoice data
  • Payment and transaction data (incl. IBAN)
  • Signed contracts
Data location
Not specified
Markets
All markets
DPA
Signed

Marketing

LeadPages

Landing page and form builder used for lead generation.

Used in: LiveKid

Institutions

  • General contact details

Institution staff

  • Name and surname
  • Institution
  • Contact information
Data location
USA
Markets
All markets
DPA
Signed — view

Mailchimp

Email marketing platform for creating, sending and measuring email campaigns.

Used in: LiveKid

Institutions

  • General contact details

Institution staff

  • Contact information
  • Name and surname
  • Institution
Data location
Not specified
Markets
Poland
DPA
—

Manychat

Chat marketing automation platform for Instagram, Facebook Messenger, WhatsApp and SMS.

Used in: LiveKid

Institution staff

  • Name and surname
  • Institution
  • Correspondence
Data location
EU
Markets
Mexico
DPA
Signed — view

Meta (Facebook)

Social media platform; we use its advertising and analytics tools.

Used in: LiveKid, Obiado, Przedszkolowo, Dinantia

Institutions

  • General contact details
Data location
EU, USA
Markets
Poland, Spain, Mexico
DPA
Signed — view

Ortto

Marketing automation and customer communication platform.

Used in: LiveKid

Parents & guardians

  • Email

Institutions

  • General contact details

Institution staff

  • Contact information
  • Name and surname
  • Institution
Data location
EU
Markets
Poland
DPA
Signed — view

Woodpecker

Email outreach automation and lead management platform.

Used in: LiveKid, Obiado

Institutions

  • General contact details
Data location
EU
Markets
Poland
DPA
Signed — view

Other tools

Cloudways

Hosting of the livekid.com website.

Used in: LiveKid

Parents & guardians

  • Name and surname
  • Phone number
  • Email
Data location
EU
Markets
All markets
DPA
Signed — view

Fireflies

Automatic note-taking and transcription of business meetings and calls.

Used in: LiveKid, Dinantia, Obiado

Institutions

  • General contact details

Institution staff

  • Name and surname
  • Institution
  • Contact information
Data location
USA
Markets
All markets
DPA
Signed — view

tl;dv

Meeting recording and note-taking tool.

Used in: LiveKid

Institutions

  • General contact details

Institution staff

  • Name and surname
  • Institution
  • Contact information
Data location
EU
Markets
Poland
DPA
Signed — view